Terms and Conditions

A contract outlining service requirements will be issued for all services provided by Essential Assistant.
A copy will be emailed and/or posted to you to be signed and returned to E-ssential Assistant prior to commencement of work.

All rates are in Australian Dollars and include GST. Hourly rates are billed in ¼ hour increments after initial minimum of 1 hour. Additional expenses such as stationery, travel, postage, phone calls and so on will be itemised at time of invoicing.

Payment terms are 7 days from receipt of invoice.

Essential Assistant takes confidentiality very seriously and we are willing to sign any confidentiality agreement you deem necessary.

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Privacy Policy

We are committed to your privacy
Essential Assistant understands just how important your privacy is and that disclosing personal information is done so in trust. We will handle any information given to us with the utmost respect and confidentiality.

Use of your information
Essential Assistant will not disclose information to any other party, unless required to do so by law or with your full consent. Information collected by E-ssential Assistant will is used primarily to improve existing services and design new services for our clients.

Security of data
Essential Assistant will endeavour to take all reasonable steps to keep secure any information which we hold about you. However, E-ssential Assistant will not be held responsible for events resulting from unauthorised access to your personal information.

Information and Promotions via mail and email
Occasionally Essential Assistant will send you information and promotions relating to services we believe you may be interested in or be of assistance to you. If you do not wish to receive this information, please let us know.